What is wrong with my garage door?
Most garage door problems come down to a short list of parts. If the door will not lift and you heard a bang, it is almost always a broken spring. If it went up crooked or one side dropped, look for a loose or snapped lift cable. If a roller popped out and the door is jammed at an angle, it is off track.
If the door moves fine by hand but not with the remote, the problem is usually the opener, the remote or the safety sensors, and opener repair is the place to start. Loud grinding and squeaking usually mean dry or worn rollers and hinges. When you call, describe what you see and hear and we will tell you what it most likely is before we arrive.
Garage door will not open: common causes
A door that will not open is either too heavy for the opener or not getting the signal. Too heavy usually means a broken spring, because the spring, not the opener, lifts the weight of the door. Not getting the signal can be a dead remote battery, a tripped breaker or outlet, a disconnected trolley after someone pulled the emergency release, or a lock bar that was slid into the track.
Check the easy things first: try the wall button, look for a lit opener light, and make sure the manual lock is open. If the opener runs but the door does not move, or the door lifts a few inches and stops, stop pressing the button. Running the opener against a door with a broken spring can strip the opener gear and bend the top panel.
- Opener runs, door does not move: often a broken spring or a disconnected trolley.
- Nothing happens at all: check power, the breaker and the wall button.
- Wall button works but the remote does not: remote battery or programming.
- Door lifts a few inches and stops: spring, cable or a force setting.
Need help with your garage door repair? Free estimate, price before work.
Garage door will not close, or closes and goes back up
A door that starts down and then reverses is usually doing its job. The safety sensors near the floor on each side send an invisible beam across the opening. If the beam is blocked, or the sensors are knocked out of line, wet or covered in dust and webs, the opener refuses to close. Look for a blinking light on one of the sensors and wipe both lenses.
If the sensors look fine, the door may be binding in the track, a roller may be failing, or the close force on the opener may need adjusting after a spring or weather change. If the door will not close at all and the house is open, call us. We can usually get a door closed and secured even when the full repair needs a part.
Repair or replace: how we help you decide
Most garage doors in Austin are worth repairing. Springs, cables, rollers, hinges, sensors and openers are wear parts, and replacing them brings a sound door back to like-new operation. We will not push a new door when the one you have only needs a part.
Replacement starts to make sense when several sections are cracked or badly dented, matching panels are no longer made, the door is rusted through at the bottom, or the repairs add up to a large share of the cost of a new door. In that case we show you the damage, give you both prices, and let you choose. See new garage door installation if you are leaning that way.
How Austin heat, hail and storms wear down garage doors
According to the National Weather Service, Austin normal highs stay above 90 degrees from late May until late September, and the city now averages around 29 days a year at 100 degrees or more. That heat is hard on opener motors, nylon rollers and rubber weather seals, and a west-facing door takes the full afternoon sun on its panels and hardware.
Spring storm season, mostly March through May, brings large hail and strong winds that dent steel panels and knock doors out of alignment. Heavy rain and humid Gulf air rust springs, cables and the bottom of steel doors. During any repair we point out the parts that the weather is wearing down, so you can fix them on your schedule instead of in an emergency.
Need help with your garage door repair? Free estimate, price before work.
Choosing a garage door repair company in Austin
Texas does not require a state license for garage door repair, so the protections come from the company itself. Ask whether the company is insured, whether you get the price before work starts, and whether the technician explains what failed. Be careful with quotes that change once the door is open, or with pressure to replace parts that still work.
Uman Garage Door is fully insured, our team brings 15+ years of experience, and the estimate is always free. We show you the broken part, explain the options in plain English and give you the price first. Our reviewers mention the same thing again and again: the technician explained what was wrong and what he was doing.
What garage door repair costs in Austin
Garage door repair cost depends on what failed and on the door itself: its size, weight, material and how the parts are configured. A roller and hinge tune-up is a different job from a pair of high-cycle torsion springs and two new cables. That is why we give the number at the door after the inspection, instead of quoting blind on the phone.
The estimate is free and you hear the price before any work starts. If we find more than one problem, we list each item separately so you can decide what to fix now and what can wait. Call (512) 843-2980, describe the door, and we will tell you what affects the price before we come out.
How the visit goes
Most calls follow this order. Times are typical ranges, and we confirm the arrival window when you call.
| Step | Typical time | What happens |
|---|---|---|
| You call | A few minutes | Tell us what the door is doing. We ask a few questions, tell you what is likely wrong and give you an arrival window. |
| Diagnosis | About 10 to 20 minutes | We inspect springs, cables, rollers, tracks, opener and sensors, and show you what failed. |
| Free estimate | A few minutes | You get the price for the repair, item by item, before any work starts. You decide what gets done. |
| Repair | About 30 minutes to 2 hours | Most repairs are finished in one visit with parts from the truck. Larger jobs take longer and we tell you upfront. |
| Test and walk-through | About 10 minutes | We balance the door, run it several times, test the safety reverse and sensors, and show you what we did. |
